Privacy Policy
Who we are
Our website address is: https://yourpetsitter.com.au/
What personal data we collect and why we collect it
We are committed to safeguarding the privacy of our website visitors and app users; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and your visits to and use of this website including your IP address, geographical location, browser type, and version, operating system, referral source, length of visit, page views, and website navigation;
(b) information relating to any transactions carried out between you and us on or about this website, including information relating to any purchases you make of our goods or services;
(c) information that you provide to us to register with us;
(d) information that you provide to us to subscribe to our website services, email notifications, and/or newsletters;
(e) any other information that you choose to send to us
Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information by the terms of this privacy policy.
(2) Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or relevant parts of the website.
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send you goods purchased via the website, and supply you services purchased via the website;
(e) send statements and invoices to you, and collect payments from you;
(f) send you general (non-marketing) commercial communications;
(g) send you email notifications that you have specifically requested;
(h) send you our newsletter and other marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);
(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
(j) deal with enquiries and complaints made by or about you relating to the website;
(k) keep the website secure and prevent fraud;
(l) verify compliance with the terms and conditions governing the use of the website
We will not, without your express consent, provide your personal information to any third parties for direct marketing.
All our website financial transactions are handled through our payment services provider, PayPal. You can review the PayPal privacy policy at [www.paypal.com]. We will share information with PayPal only to the extent necessary for processing payments you make via our website, refunding such payments, and dealing with complaints and queries relating to such payments and refunds.
(3) Disclosures
We may disclose your personal information to any of our employees, officers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.
We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) to establish, exercise or defend our legal rights (including providing information to others for fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this privacy policy, we will not provide your information to third parties.
(4) Policy amendments
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
(5) Your rights
You may request sight of, deletion or transfer of any personal data we hold about you without charge. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address). We may withhold such personal information to the extent permitted by law.
(6) Third-party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
(7) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.